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Frequently Asked Questions

Delivery/Shipping

  • How long will it take to get my order?

    We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.

  • Do you remove old mattress and furniture?

    We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.

  • Do you deliver?

    Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.

Product Info

  • How do I protect my fabric furniture?

    Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.

  • Can I get water rings out of my furniture?

    Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.

  • How do I care for my wood products?

    A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.

    Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
    To ensure that your solid wood furniture is not damaged by heat and humidity:

    • Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
    • Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
    • Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
    • Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.

  • My order is ready but my new home isn’t, do you charge to store my order?

    We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.

  • Do you sell floor models?

    We always have some floor models for sale. We only sell from the floor if it is marked for sale.

  • Will I find lots of selection in your store?

    We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!

  • Is all your furniture real wood?

    We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.

  • Is all your furniture customizable?

    All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.

  • Does your furniture need assembly?

    Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.

Store Info

  • Why are there no prices listed?

    Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.

  • Do you have sales or discounts?

    We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!

  • Do you have free parking?

    Yes, we have ample free parking, 7 days a week.

Cam did a great job explaining all the options on our sofa and finding what fit within our budget without any pressure. We will definitely shop here again!

Darryl Quantz

Best furniture store in lower mainland. Furniture is a little bit more money but DEFINITELY WORTH IT. They have awesome quality furniture. Looooooooooooove my couch. Totally recommend them!!!!!!

sarah treliving

We got the WATERBED of our dreams for the price of our dreams. So happy with the service, quality of product and the sales and set up guys!!

Lisa Siderius

I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.

Terri Lynde

Great customer service, the kind one can reasonably expect, but which is all too frequently not found these days. Lisa and Pete were professional and attentive sorting out an issue with my delivery and product selection. Great service! Thanks to the team at McLeary’s.

Lorne Martin

Hands down the most personal shopping experience I’ve had at a furniture store. The staff were extremely welcoming and knowledgeable, taking all my requirements into consideration and delivering on one of the nicest beds/frames I’ve ever slept on. Product is sturdy, reliable, aesthetically pleasing and locally crafted which adds a nice touch to the family business being run at Mcleary’s.

Gabe Konyves

Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).

Meh Najak

Very pleased with the numerous pieces of furniture (mattress, nightstands, headboard, sofa and loveseat) purchased from McLeary’s. They sell beautiful, quality products that last, as I still have and use the king bed I bought 15 years ago! Customer service is excellent.They went to great effort to match the stain on my already owned dresser.Thanks to Lisa for all her great advice and help!

Sharon D

McLeary’s is a great company to work with. Lovely people who truly care about the quality of their products and their customers. Highly recommend!

Fibrenew Richmond Delta Tri-Cities Areas

We have ordered a number of items from this wonderful business over the years. Staff always very knowledgeable and helpful. Love that there products are Canadian made. Recently ordered and received a custom made solid oak side table which is fabulous. I have ordered from them over the telephone, as we do not live close, with the help of online catalogs and guidance from staff. Never disappointed. Most highly recommended.

Adrienne Glen

Real People. Real Furniture. Real Service.

Loved By Our Community

2024 Langley Advance Times Readers’ Choice – Favourite Home Furnishing Store

Favourite Home Furnishing Store

2024 Langley Advance Times Readers’ Choice – Favourite Mattress Store

Favourite Mattress Store

2024 Langley Advance Times Readers’ Choice – Favourite Furniture Store

Favourite Furniture Store

2023 Langley Advance Times Readers’ Choice – Favourite Mattress Store

Favourite Mattress Store

2023 Langley Advance Times Readers’ Choice – Favourite Home Furnishing Store

Favourite Home Furnishing Store

2023 Langley Advance Times Readers’ Choice – Favourite Furniture Store

Favourite Furniture Store