Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
We have ordered a number of items from this wonderful business over the years. Staff always very knowledgeable and helpful. Love that there products are Canadian made. Recently ordered and received a custom made solid oak side table which is fabulous. I have ordered from them over the telephone, as we do not live close, with the help of online catalogs and guidance from staff. Never disappointed. Most highly recommended.
Thank you, Glenn, for your advice and assistance in helping us choose our sectional sofa and recliner. We found exactly what we were looking for in the show room. It was excellent to be able to select the firmness of the cushions and to choose from an array of fabrics and colours. Every piece arrived when expected, perfectly constructed and exactly as we had hoped.
Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
We found our dining table and bar stools here. Best part we got to design the dining table and the bar stools. Service was fantastic!!
Sales guys were helpful and very informative buying our first mattress. Lovely family business. Very professional. Would definitely recommend. 🙂
We purchased a custom designed cabinet for my daughters bedroom. Lisa was extremely helpful in getting the final design just right. The cabinet fit the space perfectly. The quality of the construction far exceeds anything we could find that was commercially available. If you are looking for a specific design at a fair price, I would highly recommend. I know I would happily use them again should the need arise.
An excellent selection of high-quality Canadian-made wooden furniture with a large showroom (so you can see what you are about to order). No-commission sales team was nice for a change.
We received our leather recliners purchased from Glen at McLeary’s. We were very impressed with the customer service in all areas right down to the friendly delivery team. We are very pleased with the quality of the chairs and the time Glen took with us considering how undecided we were when we first entered the store. We will definitely be returning when it is time for a new mattress. Amazing family owned and operated local business..
Can’t speak highly enough about the fantastic service that the staff gave me, the ease of picking the furniture that fit my home best and the flexibility in delivery dates. They are truly a friends and family run business who I would recommend to anyone. The truly amazing Canadian made quality is just the icing on the cake.
We have dealt with McLeary’s Canadian Made Furniture for many years and we feel that we receive great value at fair pricing. The products they carry are well manufactured and put together.
Real People. Real Furniture. Real Service.
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