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Frequently Asked Questions

Delivery/Shipping

  • How long will it take to get my order?

    We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.

  • Do you remove old mattress and furniture?

    We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.

  • Do you deliver?

    Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.

Product Info

  • How do I protect my fabric furniture?

    Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.

  • Can I get water rings out of my furniture?

    Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.

  • How do I care for my wood products?

    A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.

    Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
    To ensure that your solid wood furniture is not damaged by heat and humidity:

    • Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
    • Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
    • Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
    • Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.

  • My order is ready but my new home isn’t, do you charge to store my order?

    We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.

  • Do you sell floor models?

    We always have some floor models for sale. We only sell from the floor if it is marked for sale.

  • Will I find lots of selection in your store?

    We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!

  • Is all your furniture real wood?

    We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.

  • Is all your furniture customizable?

    All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.

  • Does your furniture need assembly?

    Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.

Store Info

  • Why are there no prices listed?

    Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.

  • Do you have sales or discounts?

    We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!

  • Do you have free parking?

    Yes, we have ample free parking, 7 days a week.

It was an absolute pleasure dealing with Kim at McLeary’s Furniture. She really went above and beyond to get our family the best price. She was prompt with information and showed us that she really valued our business. I will definitely be recommending McLeary’s to our friends and family. We are very happy customers! Thank you, Kim!

Laura Gerrits

My wife and I spent more than 15 days to find furnitures for the new house in the whole Vancouver. Finally we find Mcleary’s! Its quality is outstanding and the design is amazing. The price is a little expensive but it matches it’s value. Thanks for Cam who give us the beautiful price. As he said, McLeary’s furniture could be heritages for kids. I hope more people know this store! You have to touch them! (Carl Zhu)

朱坤

Russ was great. This is our 3rd time purchasing here and we have been impressed with the service and quality every time! We highly recommend!

Mike Plank

I love shopping at McLeary’s! The staff there does an amazing job and always treats us like family. Big shout out to Rick, Cam, Glenn, Tanya, Russ and the very friendly delivery drivers!

Aprilynne Haqq

Service is how service should be. Relaxed, knowledgeable, friendly and not pushy. Will be back soon. We liked it so much we did in fact go back. And yes we purchased a sectional. And wow oh wow. We love it.

Silver Black

Beautiful furniture. This store keeps up with the times and trends and timeless pieces. EXCELLENT customer service. Nice to find a business with true integrity.

Sharon

We have ordered a number of items from this wonderful business over the years. Staff always very knowledgeable and helpful. Love that there products are Canadian made. Recently ordered and received a custom made solid oak side table which is fabulous. I have ordered from them over the telephone, as we do not live close, with the help of online catalogs and guidance from staff. Never disappointed. Most highly recommended.

Adrienne Glen

We bought a loveseat, an accent chair and a coffee table recently during the pandemic from McLeary’s and the quality of furniture is really good. We are very happy with the purchase and extremely satisfied with how Cam took the time to give us a virtual tour, explain things to us and handled the sale. Tanya has been very helpful with handlig the post sale process too. I would definitely be a long term customer.

Suman Mukherjee

Amazing furniture and amazing sales staff. Kim really made us feel at home and was extremely knowledgeable. Great or skills and we were treated royally. Definitely a place to sop if you want great furniture with no pressure but knowledgeable sales people. Thx Kim for making our furniture shopping expectancy amazing and fun event.

Trevor Getty

I recently purchased furniture from McLeary’s for two bedrooms, a dining room, and living room. To put it simply, the experience was great. Glenn was wonderful to have help me. Some companies say they go the extra mile when needed, for Glenn and the team, that is just how they operate on a daily basis. Excellent selection, family owned, and selling Canadian goods. From the quality to pricing to delivery, everything was wonderful. Thanks, Glenn!

Clare Stewart

Real People. Real Furniture. Real Service.

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2023 Langley Advance Times Readers’ Choice – Favourite Home Furnishing Store

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Favourite Furniture Store